RUS Roofing FAQ

Is it important that I use a Certified Installer?

Certified Installers have been properly trained in the application of your roofing materials. Certified Contractors meet the strictest criteria in the Residential Roofing & Commercial Roofing Industries and maintain a high standard of quality and customer care.

How long will it take to reroof my home?

Once we start your job, we stay on it until completion. We will not leave it to start another. Depending on the job, it can be 1-3 days.

What percentage do I pay up front?

The amount you pay upfront depends on the type of service your are receiving from RUS Roofing.  Please contact us and we will be happy to provide you with a quote – free of charge.

Will RUS Roofing work directly with my Insurance Company and the Adjuster?

Absolutely. From meeting with your Insurance Adjuster, to overcoming price discrepancies and invoicing the Insurance Company when your job is complete – RUS Roofing will handle it all.

Will you use my favorite brand of shingles?

Certainly. Most major shingle manufacturers are very close to one another in price and quality. We have access to all name brands including TAMKO, ELK, GAF/Timberline, CertainTeed, Owens Corning and Atlas as well as a full line of premium roofing materials including tile, wood, metal and slate products.

What if my insurance check has my Mortgage Company’s name on it?

Each Mortgage Company has its own unique policy regarding insurance payments. If you would like, RUS Roofing can contact your Mortgage Company on your behalf to insure that your payment is properly processed. It is important to notify your RUS Roofing Specialist if your Mortgage Company’s name is included on your insurance drafts. They can go over the fine details with you at this time.

How can a homeowner recognize when a roof has problems?

All too often, roof problems are discovered after leaking or other serious damage occurs. Periodic (twice-a-year) inspections can often uncover cracked, warped, or missing shingles, loose seams and deteriorated flashings, excessive surface granules accumulating in the gutters or downspouts, and other visible signs of roof problems. Indoors, look for cracked paint, discolored plasterboard, and peeling wallpaper as signs of damaged roof areas.

My roof leaks... Do I need to have it totally replaced?

Not necessarily. Leaking can be a result of loose flashing or because a section of the roof has been damaged. A roof failure, however, is generally irreversible.

Can’t I just do the work myself?

While very minor work can be DIY, most roofing work should not be DIY unless you are a trained and certified professional. Professional roofing contractors are trained to safely and efficiently repair or replace a roof. It is possible to cause additional harm to a roof if improper roofing techniques are used. We do recommend that homeowners visually inspect their roof on a semi-regular basis, especially after large storms in your area.  If you feel you must get up on your roof, and see the roof for yourself, please use a firmly braced or tied-off ladder equipped with rubber safety feet. Wear rubber-soled shoes and stay on the ladder (and off the roof) if possible.